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Job Title : Field Service Engineer

Description :

Responsible for on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions which may include hardware, software and networking products as well as operating systems. Installs and optimizes hardware/software/network products and configurations at customer sites. Diagnoses and resolves product performance problems. Performs maintenance and repair services. Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance. Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business. Delivers (does not design) fully integrated solutions, which may include peripherals, communications, operating systems and applications software. Serves as an internal resource on technical issues. May train other field engineers or customers. May calibrate equipment on-site for large volume customers.
•Works on on-site customer service and support assignments with broadly defined objectives
•Solves non-routine issues, challenges and problems within field of specialization

Qualifications :

BTech / MTech in Biotechnology / Genetics / Master Degree in Micro Biology is preferred to handle our Genomics products. We would give more preference to the people who has exposure on wet lab / Molecular Biology Techniques / Sequencing and exposure in MICRO ARRAY’S / REAL TIME PCR’s etc.,

Business : Life Sciences/Chemical Analysis

Job Category : Support / Service

Job Sub-Category : Field Service Engineer

Region : Asia Pacific

Country or Area : India

State/Province : Maharashtra

Town/City : Mumbai

Travel Required :
Yes, 75% of the Time

Further Info about Agilent Support Engineer post for BTech/MTech/MSc Life Sciences

4 comments

  1. marry  

    8 October 2009 at 13:31

    Blogs are so informative where we get lots of information on any topic. Nice job keep it up!!
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  2. Piyali  

    23 October 2009 at 17:33

    hello myself piyali kulkarni,I wan to apply for this job.I am a post graduste in Microbiology and have good academic records and good working experience,I have also handled GC of Agilent.let me know if i can apply for this job or not.do reply me on piyali.micro@gmail.com

  3. niki  

    7 November 2009 at 11:37

    This comment has been removed by the author.
  4. raj  

    27 March 2010 at 15:40

    myself Rajiv Bommera searching job
    let me know about your criteria, i have 2months experiance in tech service ad maketing, raj21_84@yahoo.com